CUSTODY / GUIDE
УКР

Troubleshooting

Find the cause without losing the original operation.

Step by step

  1. No organizations: check accepted invitations and refresh memberships. Missing section: ask an administrator about rights and settings.
  2. Device error: check the intended site and registered key. If sign-in is temporarily limited, wait until another attempt is allowed.
  3. Version conflict: read the current record and compare changes. Incomplete list: inspect later pages and active filters.
  4. Give the responsible administrator the error code, request_id, time and action name. Exclude passwords, cookies, secrets and private keys.

Related reading

Custody Platform · User documentation2026-09-22

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